Our approach

It’s important to us that the projects we work on are positive experiences for our clients. We’ve been on the other side of the desk from consultants and auditors, and we recognise that being under scrutiny can feel personal and intense. We pride ourselves in being not just professional but also warm, approachable, and compassionate.

In addition, our extensive industry experience provides us with first-hand experience in many aspects of an animal care and use program, which helps to establish rapport, trust, and credibility with stakeholders. We’ve been in their shoes, facing many of those same challenges ourselves. And, as consultants, we’ve seen all sorts of animal care and use programs, so we take it all in stride without judgement.

And, while some projects naturally have a compliance focus, all our projects are educational in nature. We actively look for and celebrate evidence of good practice, and seek to understand the context, contributing factors and root cause of compliance concerns.

Our outcomes focus on supporting institutions to achieve and maintain regulatory compliance, and inspiring institutions and individuals to improve practice across all aspects of their animal care and use program in a way that’s realistic for where they’re at. To this end, we pride ourselves in delivering pragmatic solutions that will long outlast the engagement.